Chatbot &
WhatsApp Business
Automated support on WhatsApp and your website: FAQ answers, appointment scheduling, lead capture and automatic notifications.
Hi! What are your opening hours?
What's included
Automatic FAQ Answers
Frequently asked questions (hours, prices, location) answered automatically, any time of day.
WhatsApp Scheduling
Customers book directly in the conversation, without needing to call or wait for a reply.
Lead Capture and Handover
Collects customer details and hands over the conversation to your team when needed.
Automatic Notifications
Booking confirmations, reminders and updates sent automatically.
Website Chat
A chat widget integrated into your site, using the same automation system as WhatsApp.
Handover to Human Support
When the chatbot can't resolve something, the conversation is passed to a person on your team.
How we implement it
From mapping to automatic support.
Support Mapping
We analyse the most frequent questions and your business's real support flow.
Chatbot Setup
We set up automatic replies, scheduling and lead capture on WhatsApp and your site.
Testing and Adjustments
We test the full flow before going live, adjusting whatever is needed.
Handover to a Human
We define when and how the conversation moves to your team.
Frequently asked questions
Ready to support customers 24 hours a day?
Talk to Fluzd and get a personalised proposal in under 24h.